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As part of the company’s commitment to provide enhanced service and support for its new and existing customers in Japan, Victrex has established the Victrex Japan Technology Centre (JTC), which began operations on October 24, 2011.
The Victrex Japan office will be relocated to the same premises, in the Minato-ku ward of Tokyo. Victrex have opened the JTC to provide technical support for customers and end users across all industries, with particular emphasis on the automotive, mass transit, electronics and alternative energy sectors, along with the emerging aerospace industry. They say services available from the JTC will include design and processing support for customers’ development programs as well as analysis and performance testing of their products. The JTC will also conduct performance testing and analysis of Victrex’s high performance polymers and PAEK products.
Major facilities at the JTC will include the Suzuki friction and wear tester. Victrex Japan is introducing this tester in response to increasing demand from customers in the automotive industry for product performance evaluation within a lubricated environment. An injection moulding machine will also be available, supporting the prototyping and optimisation of customer tools, in addition to enhancing Victrex’s in-house moulding capability. Victrex say the JTC will also be equipped with a scanning electron microscope (SEM), and a laboratory with a full suite of analytical and characterisation equipment. These facilities will enable an increasingly rapid response to customer demand for high quality technical services for their customers in Japan. In addition the JTC will allow Victrex Japan to work closely with its customers in the design and development of unique value added solutions, seeking to answer their unmet needs.
Dr. Masakazu Tanaka, JTC Technical Service Manager, commented, “Our Japanese customers, particularly in the automotive and electronics industries, are always demanding a higher level of product quality and performance. We are committed to establishing an agile support system here in Japan, focusing on our domestic customers, for the provision of product evaluation, analysis, and customized testing, in a way that is unique to each individual application, under conditions of full confidentiality. The JTC’s capability will be further integrated with the existing technical centres within the Victrex organisation: the VATC (Victrex Applied Technology Centre) in Lancashire, UK, and the AITC (Victrex Asia Innovation and Technology Centre) in Shanghai, to provide comprehensive support.”
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