bigHead - Applications Engineer

Verwood, Dorset, UK



The Applications Engineer provides a range of technical support functions to both the sales team handling regular technical queries and the innovation team developing new solutions for the market. It is a dynamic role that requires drive and organisation, and an ability to work with a range of people in different roles. This is a new position at bigHead at an exciting time of investment and growth.  The role therefore has the potential to develop and grow.

Key Responsibilities:

  • Handle technical enquiries from customers about products and applications.
  • Handle customer requests for special products.
  • Provide technical support to sales and business development teams.
  • Support innovation projects as they develop into market ready solutions.

 Key Tasks:

  • Assist customers with technical queries and information requests.
  • Provide technical support to our sales and customer service department.
  • Review special product requests from customers; “can we make it and do we want to make it?”  If yes, complete a cost calculation and provide a customer quotation.
  • Generate 2D engineering drawings and 3D CAD models for customer projects.
  • Support innovation projects with various tasks; project reviews, applications testing, sample preparation, test analysis, technical data collation & presentation.
  • Participate in various meetings and complete administrative duties as necessary.

Key Skills & Experience

  • Strong focus on practical engineering challenges and solutions. 
  • Experience of composite materials and applications is an advantage.
  • Familiarity with CAD systems, drawing creations and GD&T.
  • Good commercial understanding with an acumen for estimating and costing.
  • Microsoft Office proficiency.
  • Ability to prioritise between competing demands.
  • Very good attention to detail
  • Excellent organisation, planning & implementation
  • Natural desire to complete a task accurately and completely
  • Ability to work independently and as a member of a team
  • Excellent time management

Salary depending on experience.


Listed: 15 Nov 2018

Expires: 14 Feb 2019

Contact: Matthew Stevens