23 May 2017
23 May 2017
SCIGRIP has achieved the ISO 9001:2015 quality management system.
The company secured ISO 9001:2008 in 2011. The transition to the 2015 version took 10 months to implement.
“The ISO 9001:2015 standard demonstrates SCIGRIP’s commitment to our customers’ successes as well as our dedication to making our own organisation more efficient," comments Tim Johnson, SCIGRIP’s European Sales and Marketing Manager. "The company is proud to be recognised for delivering the highest level customer satisfaction through effective quality procedures.”
The auditors also made note to the introduction of SCIGRIP’s on-line customer satisfaction survey and the focus on customers’ feedback with a 98% positive response rate.
SCIGRIP will continue to work with new and existing customers offering a full range of technical and customer support including product development, on-site training and regulatory compliance.
Photo provided by SCIGRIP
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